Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2021 NortonLifeLock Inc. I apologize if i seem like i'm snapping i honestly don't mean to i'm just so sad.The Norton and LifeLock Brands are part of NortonLifeLock Inc. This is extremely frustrating to explain because y'all think i can go into things to help my computer and i can't because it won't let me.if it didn't cost me so dang much to buy it i would walk outside and throw it in my pool right now because it's completely worthless at this point. everythig i've explained nothing happens.Īnd unless someone has a magic has also effected my cd drive too because it won't load ANY DELL Windows CD's (that came with the computer) to do a Repair Install. and when i said: "i've tried restore to last good working blah" that is one of the option to click on when you hit F8.that option simply sends me to normal startup with the same hourglass etc. it won't move around on the screen anymore.
i cannot click on anything open anything look inside is frozen with an hourglass.and if i move the mouse to try to click on anything then mouse then freezes too. I'll say it one more time.when i hit F8 to go into safemode (whenever it feels like it.it will go into safemode NOT always) and when it does decide to go into safemode.i CANNOT do a single sits with the hourglass just like in normal startup. I completely understand y'all are trying to help me and i thank you so much for that. doesn't happen every time i reboot.just sometimes. Trying to make sure i think of everything.oh, also sometimes when i reboot i won't even have a mouse and keyboard won't work.i'm not sure if that matters in helping me figure out my problem, but it's the only other thing i've noticed. sometimes i can't even get it to go into F8 because it skips it and goes right into startup. i've tried networking, safemode, yoou name it.i think the only one i haven't tried was the debugging option 'cause i had no clue what it does. I've tried restore to last good working blah. When i hit F8 it doesn't matter which option i pick it stays locked up. i can see everything on the desktop, wallpaper, icons etc., just can't click on anything. i can't click on anything or go anywhere. No.in normal startup i can't even get into the start menu.i've tried hitting the little windows key (bottom left on keyboard) and it won't even pop up.
Thanks so much for splitin the thread.i didn't know how to link to the same problem er.
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